At Tessa Logistics, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request freight services, or communicate with our team.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full Name
Company Name
Email Address
Phone Number
Billing Address
Shipping Address
Job Title
Freight Details
Carrier Information
Business Information
Shipment Origin & Destination
Freight Type
Load Specifications
Pickup & Delivery Dates
Transportation Requirements
Carrier Credentials
Technical Information
When visiting our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Website Usage Statistics
Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
Provide transportation and logistics services
Generate freight quotes
Coordinate shipments
Communicate shipment updates
Improve customer service
Process payments
Verify carrier qualifications
Respond to inquiries
Improve website functionality
Comply with legal obligations
Prevent fraud and unauthorised activity
3. Information Sharing
Tessa Logistics does not sell or rent your personal information.
We may share information with:
Shipping partners
Qualified motor carriers
Customers involved in freight transactions
Payment processors
Technology service providers
Government authorities when legally required
All third-party partners are expected to maintain appropriate security standards.
4. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information against:
Unauthorised access
Data loss
Misuse
Alteration
Disclosure
While we work to protect your information, no internet transmission or electronic storage system can be guaranteed as completely secure.
5. Cookies
Our website may use cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyse website traffic
Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Retention
We retain personal and business information only for as long as necessary to:
Provide our services
Meet contractual obligations
Comply with applicable laws
Resolve disputes
Maintain business records
7. Your Privacy Rights
Depending on applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing activities
Withdraw consent where applicable
Requests may be submitted through our Contact page.
8. Third-Party Websites
Our website may contain links to third-party websites. Tessa Logistics is not responsible for the privacy practices or content of external websites.
9. Children's Privacy
Our services are intended for business use and are not directed toward individuals under the age of 18.
10. Policy Updates
We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Tessa Logistics
Built on Experience. Powered by Technology. Driven by Accountability.
Email: ben@tessalogistics.com
